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Digital Revolution- A Key Factor to Success

While COVID necessitated increased Digital Transformation spending in 2020, many organizations are still struggling to see a return on their transformation investments. Customers have struggled to keep with rapid changes to services and solutions. IT employees are overwhelmed with new technologies and platforms they need to manage. With even more change expected in 2021, Business leaders need to better support customers and employees. Supporting dramatic change will require people and process initiatives, online training, and new managed services partners and staffing services.

My prediction: If you felt 2020 was crazy, you will find 2021 wilder. My recommendation: Business leaders need to deliver required people and process initiatives, training, and secure services partnerships now to succeed in 2021! #digitaltransformation #leadership #training #partnerships #success

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