Customer Success

Edgeworx brings an impressive depth of knowledge and experience to every project. Their team is professional, responsive, and able to translate complex technical requirements into practical solutions. A knowledgeable and dependable partner that I would highly recommend.

Exceptional service from start to finish. The team at Edgeworx is not only super professional and organized, but they also go above and beyond by planning everything out carefully. They consistently anticipate exactly what their clients need to stay productive and secure. It’s rare to find an IT partner this reliable. Highly recommended!

We have worked with Edgeworx for the past 6 years on a variety of projects; the most critical was the entire replacement of our network and cabling, but they have also enhanced our cybersecurity, provide our data backup, and are managing other capital projects with us. As a small art gallery, we’ve really appreciated their affordability, honesty, and personal approach.

We’ve had a very positive experience working with the Edgeworx team. They’re professional, responsive and genuinely focused on helping their customers get practical business value from technology. What has stood out most is their collaborative approach. They take the time to understand the business problem first, then work closely with partners and customers to build the right solution rather than simply pushing technology. As we’ve worked together around AI and managed services, I’ve been particularly impressed with their willingness to innovate and explore new ways to help customers improve efficiency, customer engagement and growth. Great team, strong expertise and very easy to work with. I would highly recommend Edgeworx to organizations looking for a trusted technology and managed services partner.

We found the Edgeworx team to be highly knowledgeable and experienced in Network Security. They follow a well thought out methodology to mitigate the risk of cyber security and greatly help our organization to meet our corporate regulators.

I am writing to highly recommend Edgeworx Solutions based on the exceptional services they provided during the recent comprehensive upgrade of our infrastructure. As a Canadian technology services company, they demonstrated professionalism, expertise, and an unwavering commitment to excellence. Edgeworx successfully executed VMware migrations, Active Directory consolidations, cyber security assessments, and Disaster Recovery reviews. Their team of skilled engineers planned and implemented the project, ensuring minimal disruption and maximum efficiency. They conducted a thorough cyber security assessment, identifying vulnerabilities and providing actionable recommendations to enhance our defenses against evolving threats. Additionally, their Disaster Recovery review identified gaps and implemented robust contingency plans. Throughout the project, Edgeworx displayed technical prowess and attention to detail. Their customer service, responsiveness, and collaboration fostered a positive working relationship. Based on our experience, I confidently recommend Edgeworx to organizations seeking top-tier technology services.

During the spring of 2021, Edgeworx Solutions Inc performed an in-depth study of the McMichael Canadian Art Collection infrastructure environment to build a long-term technology strategy associated with McMichael’s technology purchases, operational processes and security requirements. The assessment’s deliverable provided a highly comprehensive current environment review, clearly outlined gaps and prioritized recommendations for our long-term approach to maximize the value from our corporate technology investments. The Edgeworx team are professional, experienced and certified; the McMichael team gained a tremendous amount of value throughout the assessment project. The McMichael highly recommends the Edgeworx team for any organization looking for a 3rd party assessment of their IT infrastructure to build a long-term technology strategy.

The Town of Espanola released an RFP to review the Town’s technology infrastructure from a design perspective, quality of service, adherence to market best practices and organizational structure as it related to IT. Edgeworx Solutions won the bid to undertake the assessment due to their experience and their methodical and comprehensive approach towards IT strategy development. The Edgeworx assessment of the Town’s Information Technology environment was detailed and also provided 5-year technology investment recommendations for the long-term requirements of the Town of Espanola. Edgeworx’s professionalism and expertise made for an excellent working relationship. I would like to thank the Edgeworx team for providing a comprehensive and articulate strategy that the Town of Espanola will be leaning on in the years to come. Well done team!

Edgeworx Solutions performed an IT Infrastructure Assessment and long term strategy to enhance the organizational operation processes and update the technology to meet future business requirements. At the end of the project, Edgeworx delivered a detailed report on their findings, with clear recommendations and priorities that produced for the Aga Khan Museum and the Ismaili Centre a highly methodical long-term strategy associated with our technology infrastructure. We greatly recommend the Edgeworx services to other Museum Institutions that are looking to enhance their technology Infrastructure.