Business Continuity Planning

Plan for disruption with audit-ready resilience.

Reduce downtime risk with prioritized recovery planning tied to critical business processes.

Replace informal response steps with documented roles, escalation paths, and audit-ready procedures.

Clarify backup and restore gaps with practical recommendations aligned to business continuity needs.

Support compliance pressure with continuity documentation mapped to operational and privacy obligations.

Make better IT investment decisions with a roadmap that ranks risks, dependencies, and actions.

Request a Quote for our Business Continuity Planning

Trusted By

Trusted Guidance for Resilient Operations

Practical planning, transparent recommendations, and roadmaps built for long-term success.

“We found the Edgeworx team to be highly knowledgeable and experienced in Network Security. They follow a well thought out methodology to mitigate the risk of cyber security and greatly help our organization to meet our corporate regulators.”

Christopher Page

Laurus Investment Council

“Edgeworx Solutions performed an IT Infrastructure Assessment and long term strategy to enhance the organizational operation processes and update the technology to meet future business requirements.

At the end of the project, Edgeworx delivered a detailed report on their findings, with clear recommendations and priorities that produced for the Aga Khan Museum and the Ismaili Centre a highly methodical long-term strategy associated with our technology infrastructure.

We greatly recommend the Edgeworx services to other Museum Institutions that are looking to enhance their technology Infrastructure.”

Hussein Rajabali

Aga Khan Museum

“During the spring of 2021, Edgeworx Solutions Inc performed an in-depth study of the McMichael Canadian Art Collection infrastructure environment to build a long-term technology strategy associated with McMichael’s technology purchases, operational processes and security requirements.

The assessment’s deliverable provided a highly comprehensive current environment review, clearly outlined gaps and prioritized recommendations for our long-term approach to maximize the value from our corporate technology investments.

The Edgeworx team are professional, experienced and certified; the McMichael team gained a tremendous amount of value throughout the assessment project.

The McMichael highly recommends the Edgeworx team for any organization looking for a 3rd party assessment of their IT infrastructure to build a long-term technology strategy.”

Lisa Pottie

McMichael Canadian Art Collection

I am writing to highly recommend Edgeworx Solutions based on the exceptional services they provided during the recent comprehensive upgrade of our infrastructure. As a Canadian technology services company, they demonstrated professionalism, expertise, and an unwavering commitment to excellence.

Edgeworx successfully executed VMware migrations, Active Directory consolidations, cyber security assessments, and Disaster Recovery reviews. Their team of skilled engineers planned and implemented the project, ensuring minimal disruption and maximum efficiency. They conducted a thorough cyber security assessment, identifying vulnerabilities and providing actionable recommendations to enhance our defenses against evolving threats. Additionally, their Disaster Recovery review identified gaps and implemented robust contingency plans.

Throughout the project, Edgeworx displayed technical prowess and attention to detail. Their customer service, responsiveness, and collaboration fostered a positive working relationship. Based on our experience, I confidently recommend Edgeworx to organizations seeking top-tier technology services.

David Boyle

IT Manager, Prince Edward County

“The Town of Espanola released an RFP to review the Town’s technology infrastructure from a design perspective, quality of service, adherence to market best practices and organizational structure as it related to IT. Edgeworx Solutions won the bid to undertake the assessment due to their experience and their methodical and comprehensive approach towards IT strategy development.

The Edgeworx assessment of the Town’s Information Technology environment was detailed and also provided 5-year technology investment recommendations for the long-term requirements of the Town of Espanola. Edgeworx’s professionalism and expertise made for an excellent working relationship.

I would like to thank the Edgeworx team for providing a comprehensive and articulate strategy that the Town of Espanola will be leaning on in the years to come. Well done team!”

Allan Hewitt

Chief Administrative Officer, Town of Espanola

Prince Edward County Strengthens Infrastructure Resilience Through Secure, Low-Disruption Modernization

Edgeworx Solutions helped modernize core infrastructure while reducing disruption, security exposure, and recovery risk.

Building a Clear Long-Term IT Strategy for McMichael Canadian Art Collection

Edgeworx assessed McMichael’s infrastructure, clarified gaps, and prioritized a long-term technology roadmap.

Town of Espanola Builds a Practical FiveYear Roadmap for Municipal IT Investment

An independent IT assessment from Edgeworx helped the Town clarify infrastructure priorities and long-term investment needs.

Aga Khan Museum Builds a Clear Roadmap for Future-Ready Technology Infrastructure

Edgeworx helped the Aga Khan Museum assess its IT infrastructure and define priorities for long-term technology planning.

Strengthening Network Security to Reduce Cyber Risk and Support Regulatory Readiness

Laurus Investment Council engaged Edgeworx Solutions to reduce cyber risk and better address regulatory expectations.

Awards & Certifications

Business Continuity Planning Built for Real Operations

Practical resilience planning

Risk Assessment

Know your operational gaps

Continuity planning starts with understanding what must keep running and what could interrupt it. Edgeworx Solutions reviews your critical systems, business processes, data flows, vendors, infrastructure dependencies, and internal responsibilities to identify gaps that could slow recovery.

You receive detailed findings and clear recommendations that help leadership prioritize critical areas for improvement, reduce operational risk, and make informed technology investment decisions.

Continuity Roadmap

Prioritize resilient action

A practical continuity roadmap connects risk, budget, timelines, and operational priorities. Edgeworx Solutions helps define recovery objectives, rank remediation work, and sequence improvements so your organization can solve the right problems in the right order.

The roadmap can support executive planning, board reporting, internal IT alignment, and vendor coordination by translating technical gaps into business impact, investment needs, and accountable next steps.

Backup and Recovery

Recover critical systems

Backup and recovery are core to business continuity, but they need to be aligned with business expectations. Edgeworx Solutions reviews backup coverage, restore processes, retention needs, data sensitivity, and recovery dependencies to identify where current capabilities may not meet operational requirements.

Recommendations may include cloud-managed, encrypted, Canadian data-resident backup options and rapid restore planning to support compliance, resilience, and continuity.

Incident Procedures

Document who does what

During disruption, unclear responsibilities can create delays and conflicting decisions. Edgeworx Solutions helps document response procedures, escalation paths, communication steps, access considerations, and decision roles so teams know what to do and when to act.

These procedures are written for practical use by leadership, IT, operations, and business stakeholders, giving your organization a more accountable operating model during incidents.

Vendor Coordination

Reduce vendor friction

Many continuity risks sit outside your direct control, including software providers, cloud platforms, telecom services, outsourced support, and business systems partners. Edgeworx Solutions helps identify third-party dependencies and clarify where vendor performance, contracts, data access, or recovery commitments may affect operations.

This gives your team better visibility into vendor risk and supports more candid conversations about safeguards, service expectations, and contingency planning.

Testing and Governance

Keep plans current

A continuity plan should evolve as systems, people, regulations, and business priorities change. Edgeworx Solutions supports testing and governance through tabletop exercises, plan reviews, improvement tracking, and leadership reporting.

This helps your organization maintain a living plan, validate assumptions, and keep continuity work aligned with cybersecurity posture, IT process improvement, privacy obligations, and long-term technology strategy.

Our Elite Partners

Measure Continuity Readiness With Clear Business Impact

55+

Organizations Supported

14,710+

End Users Supported

98%

Average Client Retention Rate

Build Resilience Into Daily Operations

Business continuity planning gives your organization a practical way to keep essential operations moving when systems, vendors, facilities, or people are disrupted. The goal is not a binder that sits on a shelf. It is a working plan that connects technology, process, accountability, and recovery priorities.

Edgeworx Solutions approaches continuity through current-state assessment, gap identification, risk prioritization, and clear recommendations. Your plan can align backup, disaster recovery, cybersecurity, identity access, vendor dependencies, and internal procedures to long-term business objectives.

The result is a clearer operating model for disruption, with documented responsibilities, recovery expectations, and investment priorities that help leadership solve the right problems in the right order.

Turn Risk Assessments Into Clear Action

Continuity planning is most effective when it reflects how your environment actually works. Edgeworx Solutions helps translate operational risk into clear actions your team can understand, maintain, and test.

Assess critical systems, applications, data, and business processes.
Identify gaps in backup, recovery, access, communications, and escalation.
Prioritize recovery objectives based on operational impact and risk.
Document practical procedures for leadership, IT, and business teams.
Align continuity planning with cybersecurity, privacy, and compliance needs.

This gives decision-makers a structured roadmap for reducing disruption risk without adding unnecessary complexity.

Create Plans Your Team Can Use

A continuity plan has value only when it can be used under pressure. Edgeworx Solutions helps organizations move from assumptions to tested, accountable procedures that support recovery and informed decision-making.

Your planning process can include stakeholder interviews, dependency mapping, recovery strategy development, tabletop exercises, and review cycles. Recommendations are written clearly so leadership can understand business impact, funding requirements, and operational trade-offs.

For organizations in regulated sectors such as local government, healthcare, financial services, and mid-market enterprise environments, this structure supports stronger governance and more defensible decisions. You gain a practical continuity roadmap designed for real operating conditions.

Plan Your Continuity Roadmap

Gain clarity on recovery priorities, risks, and next steps.

Related Resilience and Security Services

Frequently Asked Questions

What does the business continuity planning service include for organizations like mine?

The business continuity planning service provides a structured approach to assessing your current environment, identifying gaps, and prioritizing risks to critical operations. You receive a documented plan covering recovery priorities, communication protocols, backup and disaster recovery requirements, and clear escalation paths. This service ensures your continuity procedures are audit-ready and mapped to your regulatory and operational needs.

What measurable outcomes can I expect from business continuity planning?

You can expect reduced downtime risk, improved operational resilience, and clearer decision-making on IT investments. The process results in:

Prioritized recovery plans tied to essential business processes
Documented roles and procedures for disruption response
Audit-ready policies supporting compliance with standards such as HIPAA, PIPEDA, and AODA
A roadmap that aligns technology initiatives with your long-term objectives

How is the business continuity planning process tailored to my industry and compliance needs?

The planning process begins with a detailed assessment of your critical systems, data, and business processes. Your unique regulatory requirements, such as CPPA, PHIPA, or sector-specific standards, are factored into every step. Recommendations and documentation are customized to support your operational realities, ensuring both practical procedures and compliance alignment for your sector.

How long does it take to develop a business continuity plan and what does it cost?

Typical business continuity planning engagements range from a few weeks to a few months, depending on organization size and complexity. You receive a fixed-price proposal after an initial review, ensuring transparency and accurate budgeting. The timeline and investment are tailored to your priorities and the depth of assessment required.

What makes this approach to business continuity planning different from other providers?

This approach is grounded in security-first managed services, measurable outcomes, and practical, audit-ready recommendations. You benefit from:

Methodical, evidence-led assessments and risk prioritization
Alignment with both IT and business strategies
Support for compliance and privacy obligations unique to your sector
Actionable, accountable guidance that helps you move from reactive IT to a resilient, strategic technology roadmap