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May 13, 2019

The value proposition of software-defined wide area networking (SD-WAN) is compelling. Who wouldn’t want decreased WAN costs and increased overall capacity? Who wouldn’t want the quality of a Skype™ call to be adjusted automatically? And, who’s not in favour of lowerin...

April 11, 2019

It happened again...Large amounts of money transferred to a scammer that will likely never be recovered in full. This time the phishing victim was City of Ottawa Treasurer, Marian Simulik.

On July 6, 2018 she received an email that appeared to come from city Manager, S...

April 9, 2019

Eight years ago when John McKerracher, Colin Hales, and I came together to form Edgeworx Solutions, we didn’t know that “edge computing” would be such a major buzzword in 2019. Back then, the term didn’t exist. Even without a label, our combined years of industry exper...

February 6, 2019

The other day, I came across the perfect visual representation of the ubiquity of cloud computing in today’s businesses.

The caption reads: My report comes to the conclusion that cloud technology is no use to this company. I’ll upload it to Dropbox so you can take a lo...

January 21, 2019

Mean Time To Repair (MTTR) is one of those acronyms used in excess, but what about MTTI ( Mean Time to Innocence)?

Sounds like a joke, but there’s truth in this fairly unknown acronym. It’s equally important as we move applications to the cloud, but often gets a bad rep...

October 9, 2018

Take banking as an example — IT must design an architecture that can support the varying needs of thousands of branch locations and multiple divisions. IT may start to build an overlay network, relaying a blend of application services across the plain old data network...

October 1, 2018

Market exuberance for Office 365 has inspired business mandates to adopt the cloud-hosted collaboration and productivity suite without regards to the underlying chaos. While multi-location organizations are virtualizing, operating models haven’t necessarily changed. Th...

At the end of last year, IDC released its 2018 top ten predictions with one sweeping and bold takeaway -- if you’re not in the cloud, you’re isolated from innovation. Frank Gens, IDC senior vice president and chief analyst, stated, “Cloud everywhere for everything is w...

February 26, 2018

At the core of every successful digital workplace is an engaging and positive end-user experience (EUX). Despite IT professionals’ efforts to achieve this accomplishment, new technologies and cloud architectures are working against them, compounding the issues of an al...

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